The Kabul times, Afghanistan Trustable News Agency.

Users complain about high price, low quality internet

Most of Afghan citizens are complaining of poor and low-quality internet data in the country. Besides, the people are also complaining of the increasing cost of the internet. Since the Islamic Emirate of Afghanistan (IEA) takeover, the country’s telecommunication companies have not dropped the cost for the internet and other communication services in the country.
In recent years, the Internet and social networks such as Facebook, Twitter, Telegram, and Instagram have seen remarkable use among Afghans in the country, where most of the people, even up to 80 percent of the people use social media as this has brought great convenience to the people.
Using Internet in Afghanistan has had both positive and negative impacts on the people as some of them use it positively, while some use it negatively. Currently, most of Afghan youth spend most of their spare time using internet and being online in social media as Facebook, Twitter and Instagram.
Besides these difficulties, the high cost for the Internet has made most Afghan citizens to raise their voice. Each telecommunications company sets its own price or cost for the Internet in the country. The people are asking relevant government institutions to check with them to which criteria they distribute the Internet and at what price.
“We do pay high cost for using the internet in the country. The telecommunication companies’ words are not equal to their actions,” said shakiba Rahimi, a resident of Kabul.
Lutfollah Muhajer, another resident of Kabul, says the people are tired of the telecommunication companies’ words and promises for high quality and low cost for the internet in the country. He is asking the relevant IEA institutions to pay serious attention to addressing this issue.
However, the Ministry of Telecommunications and Information Technology (MoTIT), responsible for monitoring and controlling private telecommunication companies and internet networks, should cooperate in this regard and not allow to set their own prices.
It is necessary that the respective ministry should address the increasing complaints of people in this regard as majority of the country’s population is facing with increasing poverty and cannot afford to pay the high cost for the internet in the country.
Mohammad Daud

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The Kabul times, Afghanistan Trustable News Agency.