The Kabul times, Afghanistan Trustable News Agency.
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Enhancing problem-solving skills; a professional approach in good governance

Part IV

Beyond many of the theories posited, the best solutions are offered by those who are intricately involved in the actual circumstances, possess better mental tranquility, and approach problems with a natural and fruitful perspective. They believe that encountering challenges is an inherent aspect of life and that these challenges not only fail to subdue them but also contribute to their maturity and enrichment of their experiences. This state not only untangles the knot of difficulty but also steers the individual’s mind toward a better direction. Always remember that teamwork entails the least difficulty and yields the finest accomplishments in the world. Problem-solving skills in the daily work environment are among the significant topics of resolving challenges, which nowadays have been extensively researched and pursued. In fact, it can be said that one of the expectations employers have from you is the ability to solve problems using problem-solving skills. Nevertheless, in any task dependent on varying circumstances, there may arise situations that deviate from the defined framework. Your performance during these times can be crucial for the organization. If your knowledge and awareness of the task at hand are sufficiently high, and you are also familiar with problemsolving skills, you can likely make timely decisions. This decision-making can be highly significant for your organization and, beyond meeting the employer’s expecta tions, can pave the way for your promotion and advancement. However, remember, as we mentioned, this occurrence is contingent upon your consistent and proper utilization of sufficient knowledge and problem-solving skills. Problem-solving skills in management and leadership One of the areas where problem-solving is particularly important is in resolving various issues by managers/leaders. As a manager or leader, you must possess organizational leadership power; hence, one of the most important skills you need for managing/leading your field is the ability to solve problems. The basis of problem-solving skills in management/leadership does not differ significantly from the principles we mentioned earlier. However, problem-solving skills, when you are a manager/leader, require greater finesse. Note that your decisions as a manager/leader will undoubtedly have greater consequences compared to the performance of others. Therefore, sensitivity regarding the choices you make intensifies significantly. In fact, even your smallest mistakes as a manager/leader will have their own repercussions because your skill level in solving various issues can have a domino effect on different matters. We’ve mentioned that the approach you choose in problem-solving is of utmost importance. As a leader or ruler, you must first understand that you inevitably need consultation for decision-making in various fields. Typically, a leader must make decisions in various areas. You should strive to accept without bias that you don’t need to be an expert in all fields; therefore, whenever making a decision about any problem, try to consult with an expert in that field. The next important point, which is considered one of the important tools for problem-solving in management areas, is paying attention to the signs. The purpose of signs is to act as alerts. For example, if your production is facing a decline in sales, it means that initially, the number of clients or countries has decreased. The decrease in clients can also indicate issues such as increased dissatisfaction with products or services, marketing failures, competitors’ advancements, and so on. All of these factors can be considered warning signs of declining sales. You must pay attention to solving the problem according to the opinion of the relevant department manager because they undoubtedly have a better insight into the problem than you do. In this example, if signs of creating problems appear at any of these stages, you can discuss them with production and marketing experts accordingly. In fact, these signs can be considered prominent examples of minor but important problems mentioned in the second stage. Various examples can be considered for problem-solving skills; including the example of increasing imports and decreasing exports; however, a comprehensive example of problem-solving can be about a student who is always negligent and does not do their homework. If you can apply all the questions and items mentioned in the seven important stages of problem-solving skills to this example, you can well understand how to solve this problem using problemsolving skills. You first identify and analyze the problem, then, by applying the technique of asking the five whys, you get to the root of the problem, and then, with consultation and evaluation, you choose the best plan to solve this problem. I have endeavored to thoroughly examine the contemporary concepts regarding problem-solving skills in the fields of management and governance in this article. Through practice and increasing your study about the seven stages of problem-solving, you can enhance your skills in decision-making and resolving daily challenges that confront you. Moreover, depending on your situation, you can delicately utilize problem-solving skills. The importance of implementing problem-solving skills for leaders and rulers in societies is of particular significance. Try to maintain your composure during crises so that you can easily assist your progress by choosing the best plan. By: Firooz Ahmad Ebrahimi

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The Kabul times, Afghanistan Trustable News Agency.